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16 May 2006


Ignacio Correas

Very constructive and interesting discussion. I agree with your conclusions but I must admit that Matt has made some points.

I would like to add just one more idea to the discussion. As you pointed out, when defining our business model we need to have in mind what customer's problem/s are we trying to solve. This seems evident but many companies do not even think about it. Too often businesses are based on selling licences, without much worry on the rest of the needed services. The value is not in the product but in the guarantee to be backing your customers with the problems that will arise. For example, try to sell a (closed source) product whose manufacturer has disappeared: you won't find a buyer because the product by itself is worth nothing.

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